- Tracking Change
Culture Influences Infrastructure. Foster Empowering Environments by encouraging everyone to take ownership; Blameless post-mortems are particularly effective in making it safe to do so. This works most effectively if the culture feels like a Symmathesy and has Psychological Safety. Developers are responsible for ops. Ops for facilitating devs. etc. It’s all a Collaborative Web.
Effective Organizational Culture
An effective culture is one that processes information effectively. Things like Blameless post-mortems are essential to that goal. Another powerful tool is turning failure into a positive through inquiry; indeed, effective organizations regularly cause controlled failures in order to learn from them.