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Type
- app code
- services code
- infrastructure
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Frequency/Size
- deploys per day (app/services/infra)
- LoC change per deploy
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Results of the change
- incident frequency
- incedent size/severity
- root cause
- time to detect
- time to resolve
Incident tracking: The how doesn’t matter. See Blameless post-mortems
Change:Incident ratio is important to track for the sole reason that humans will irrationally make a permanent connection between the two.
Keeping objective requires knowledge and context.